Last Update Sept 2010

Andres Arjona
Roppongi Hills, Mori Tower 25F
6-10-1 Roppongi, Minato-ku
Tokyo 106-6125, JAPAN
firstname.lastname@ieee.org

Summary
• Quality of end user experince (QoE) and Network Performance Expert
• Proven track record and deep understanding of wireless broadband technologies (LTE, WiFi, HSPA+, WiMAX) and end-to-end performance optimization
• Experience in project management, customer engagement, and enhancing collaboration in global and multinational teams. Worked in USA, Finland and Japan offices.
• IEEE Best paper award winner

Education
• Helsinki University of Technology - Helsinki, Finland,
Doctor of Science in Data communications software, Minor: Bioinformatics
Carried out whole doctoral studies in parallel while working fulltime for Nokia Siemens Networks.
Recipient of “young achiever” grant for graduating in a short time and at a young age.
Research funds granted also from Telecom industry and HUT
Master of Science in Data communications software, Minor: Multimedia Technology,
MSc Thesis grade: 5.0 / 5.0 GPA: 4.0 / 5.0
Research funds from Telecom industry,  HUT and Mexican Government

• University of the Americas & Mount Union College - Mexico City and Alliance OH
Bachelor of Science in Information Systems (cum-laude), June 2003
GPA: 3.65/4.0 (Recipient of Scholarship based on academic excellence)

Languages

• English (Excellent TOEFL CBT score 270/300)
• Japanese (Intermediate)
• Spanish (Excellent)
• Finnish (Fair)

Work Experience

Manager, Solution Development - Nokia Siemens Networks, May 2005 – to date
• Solution Architect for projects focusing on end user experience optimization and monitoring for Long Term Evolution (LTE) customer trials. Projects include DPI–based mass Gn interface capturing,  network service and end user optimization based on device type (e.g.,  iPhone/iPad), support for very high traffic events (e.g., festivals) and development of countermeasures, as well as HSPA+ (RU20/RU30) technical training and feature introduction support for Softbank account.
•  Supported end user experience optimization and monitoring for Long Term Evolution (LTE) and end-to-end QoS (RAN+core) customer trials (Elisa case).
• Contributed to VoIP over Wireless Broadband research and strategy development. Also provided technical training and technology marketing & sales tender support for voice evolution, quality of experience, web services and wireless broadband. Member of “NSN Expert Club” trainers.
• Lead Software Architect for development of Software as a Service (SaaS) proof of concept and operator trial that included most relevant SaaS features: e.g. database multitenancy, high scalability, availability, mashup interface and integrated applications with SOA approach.
• Led and managed end-to-end performance optimization projects on VoIP over wireless broadband network convergence and interworking solutions. Involved technologies included: LTE, 3G, HSPA, WiFi, WiMAX, Mesh networks and MIP.
•  Contributed to business development of an NSN internal venture valued for WiFi mesh

Researcher - Helsinki Univ. of Technology, Oct 2007 – Sep 2008
• Instructed two Master theses (VoIP and Mobile Grids topics), and tutored six Master’s students
• Invited researcher at Birla Institute of Technology, India (Nov’07)

Research Assistant - Helsinki Univ. of Technology/Elisa Oy, Nov 2004 – Jul 2005
• Developed a mobile TV software application in Symbian C++ for Nokia and Elisa

Software Developer - Colegio de Postgraduados, Jun 2002 – Feb 2003
• Developed an arbitrary arithmetic simulator in C and GUI interfaces in Visual Basic

Teaching Assistant - University of the Americas, Jan 2000 – Aug 2002
• Taught Java/C++ programming courses and developed the official University Website

Real State Salesman - Bugambilias S.A. de C.V., Nov 1998 – Feb 1999

Journal publications:

1. A. Arjona, C. Westphal, A. Ylä-Jääski, M. Kristensson and J. Manner “Towards High Quality VoIP in 3G Networks: An Empirical Approach” International Journal of Communications, Networks and Systems Sciences (IJCNS) 2008, Vol. 1 No. 4.
2. A. Arjona, C. Westphal, J. Manner, A. Ylä-Jääski and S. Takala, “Can the Current Generation of Wireless Mesh Networks Compete with Cellular Networks?” Elsevier Computer Communications Journal, 2008.
3. E. Arjona, G. Bueno and A. Arjona “Computational Algorithms for Animation of Industrial Simulation Models” Communications on Socioeconomics, Statistics and Informatics Journal, Vol. 8 Num. 2, pp 95-114. ISBN 968-839-352-5 (2004)
4. E. Arjona, G. Bueno and A. Arjona “Improving the Numerical Accuracy of Digital Continuous Simulation Results Using Arbitrary Precision Arithmetic” Communications on Socioeconomics, Statistics and Informatics Journal, Vol. 6 Num. 1, pp 63-91. ISBN 968-839-347-9 (2002)

Peer-Reviewed Conferences:

1. A. Arjona, C. Westphal, A. Ylä-Jääski and M. Kristensson “Towards High Quality VoIP in 3G Networks: An Empirical Study” In Proceedings of IEEE Advanced International Conference on Telecommunications AICT’08, Athens Greece, June 8-13, 2008. (BEST PAPER AWARD)
2. A. Arjona and A. Ylä-Jääski “Mobile IP as an Enabling Technology for VoIP in Metropolitan Wireless Mesh Networks” In Proceedings of IEEE 67th Vehicular Technology Conference VTC’08-Spring, Marina Bay Singapore, May 11-14, 2008.
3. A. Arjona, A. Ylä-Jääski, and J. Kerttula “Live Network Performance Challenge : FLASH-OFDM vs. HSDPA” In Proceedings of IEEE 22nd International Conference on Advanced Information Networking and Applications AINA’08, Okinawa Japan, March 25-28, 2008.
4. A. Arjona, and A. Ylä-Jääski “VoIP Call Signaling Performance and Always-On Battery Consumption in HSDPA, WCDMA and WiFi” IEEE International Conference on Wireless Communications, Networking and Mobile Computing WICOM’07, Shanghai China, Sept. 21-23, 2007.
5. A. Arjona, C. Westphal and S. Takala “Emprirical Analysis of the Single-Radio Mesh Architecture Performance. Limitations and Challenges” ACM International Wireless Communications and Mobile Computing Conference IWCMC’07, Hawaii USA, August 12-16, 2007.
6. A. Arjona and H. Verkasalo “Unlicensed Mobile Access (UMA) - Handover and Packet Data Performance Analysis” IEEE International Conference on Digital Telecommunications ICDT’07, Silicon Valley USA, July 1-6, 2007.
7. A. Arjona and S. Takala “The Google Muni WiFi Network – Can it Compete with Cellular Voice?” IEEE Advanced International Telecommunications Conference AICT’07, Morne Mauritius, May 13-19, 2007. (BEST PAPER AWARD)
8. A. Arjona and T. Grenman “Evaluation Criteria for Digital Rights Management Schemes with Focus on e-Business” In Proceedings of European Conference on Information Technology Evaluation ECITE’05, Turku Finland, September 29-30, 2005.
9. T. Miaoqing, A. Arjona, and A. Ylä-Jääski “Real-Time Service Migration for VoIP Services” In Proceedings of Mobile Ubiquitous Computing, Systems, Services and Technologies Conference UBICOMM’08, Valencia Spain, September 29 - October 4, 2008.
10. L. Bhebhe and A. Arjona “Data Outage Accross 2G & 3G Wireless Networks” In Proceedings of IEEE World of Wireless Mobile and Multimedia Networks WoWMoM’08, New Port Beach CA, USA, June 23-27, 2008.
11. R. Chowdhury, A. Arjona, J. Lindqvist and A. Ylä-Jääski “Interconnecting Multiple Home Network Services” In Proceedings of IEEE 15th International Conference in Telecommunications ICT’08, St. Petersburg, Russia, June 16-19, 2008

Theses:

• A. Arjona “A Study of Mobile VoIP Performance in Wireless Broadband Networks” Doctoral Dissertation, 2009. http://lib.tkk.fi/Diss/2009/isbn9789522481030/
• A. Arjona “Internet Protocol Datacasting: Transparent Interactivity Using Different Communication Channels” M.Sc. Thesis HUT (2005)
• A. Arjona “E-commerce Systems Design for Small and Medium Companies in Mexico” B.Sc. Thesis UDLA (2003)

IT Skills:
• Web services: MySQL, Ajax, Javascript, Perl, Python, PHP, XML, HTML/CSS, SOAP, SOA, and Mashups
• Networking: TCP/IP, WiFi standards, 3GPP standards (LTE/HSPA), Deep Packet Inspection (DPI) and network performance monitoring and analysis
• Software: R Statistics, MATLAB, MS Powerpoint, Word, Excel, Windows, Linux and Java/C++ programming

Honors and Awards:
• Best Paper Award, IEEE AICT’07 , AICT’08
• “Young Achiever” grant for graduating from PhD studies in a short time and a young age
• Recipient of multiple scholarships and research funds throughout career
• Ranked Top 10% of the generation (M.Sc. and B.Sc.)
• Reviewer for IEEE Wireless Communications Magazine, IEEE Transactions on Wireless Communications, and Wiley Wireless Communications and Mobile Computing Journal
• Reviewer for IEEE VTC-Spring’08, VTC’10, ‘09, WCNC’09, AICT’11, ‘10, ‘09, ‘08 and ICDT’08
• Captain of University basketball team (B.Sc.)
• Member of IEEE and IEEE Computer Society

Hobbies and Interests:

• Japanese language and culture, efficient communication methods in multicultural environments, basketball, 3D graphics, multimedia, audio and video editing and production, nordic music, concerts and webpage development

Other Work Experience and Activities:

• Visiting researcher at Birla Institute of Technology and Science (2007) (host: Prof. Chittaranjan Hota)
• Short Internship in the Quants Department at Credit Suisse Tokyo branch (2006)
• Attended certified project management (PMP) trainings and others in IP and wireless technologies
• Independent Web Developer and Translator (e.g. Menudata and Kovaa)
• Took several Master’s level courses on Management Information Systems and Programming at ITESM and Colpos (1999 - 2000)

References:

Public: http://jp.linkedin.com/in/arjona

Further references available upon request